Question 1

What is the Michigan Home Help Program?

Accepted Answer

The Home Help Program provides support to help individuals live safely and independently at home.
 It offers an alternative to nursing facilities or adult foster care for those who need assistance with daily activities.
 Paid2Care works in partnership with MDHHS (Michigan Department of Health and Human Services) certified Home Help Agencies to connect families with the support they need.

Question 2

Once approved, does support continue automatically?

Accepted Answer

Support is subject to regular reassessment.
Care hours and services may be adjusted if the care recipient’s needs or eligibility change.

Question 3

How are approved care hours determined?

Accepted Answer

Care hours are decided by the Medicaid case manager at your local county office. Paid2Care helps ensure that the approved hours are used effectively.

Question 4

Which areas do you serve in Michigan?

Accepted Answer

Paid2Care currently focuses on providing high-quality Home Help services in Oakland County, Wayne County, and Macomb County.
Our headquarters are located at Troy Liberty Center.

Question 5

What if I don’t have Medicaid?

Accepted Answer

If you don’t have Medicaid, the Paid2Care team can help confirm your eligibility and provide guidance on any support available.
Inquiries can be made via email.

Question 6

Is there a cost to participate?

Accepted Answer

For Medicaid participants, all training, support services, and information provided by Paid2Care are free of charge.

Question 7

Who is eligible for the program?

Accepted Answer

Any child or adult living at home in Michigan who qualifies for Medicaid can participate.
Spouses or legal representatives are not eligible.
 Detailed eligibility and the application process are guided by Paid2Care.

Question 8

What does a family caregiver do?

Accepted Answer

Family caregivers provide support with activities of daily living (ADLs) and other necessary assistance:
 • Meal preparation and feeding assistance
 • Bathing, personal hygiene, and dressing
 • Safe mobility and transfers
 • Toileting support
Paid2Care care managers also coordinate additional support, including reassessments, service guidance, and general information.

Question 9

How much are family caregivers paid?

Accepted Answer

Approved family caregivers receive payment.

The amount varies based on local regulations and eligibility. Paid2Care assists caregivers throughout the approval process and provides guidance on payment procedures.

Question 10

How is payment received?

Accepted Answer

Payments are made through secure direct deposit or other safe methods.
For questions or assistance, caregivers can contact their Paid2Care care manager.

Question 11

What documents or information are needed to participate?

Accepted Answer

Paid2Care provides full guidance for all required documents.
Care managers assist throughout the application process, from submitting documents to approval.

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248-997-1105

info@ourhomehc.com

100 W Big Beaver Rd suite 200 Troy MI, 48084

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